policy

Welcome to Don't Quit in the Pit!

At Don’t Quit in the Pit, we are dedicated to providing our customers with the highest quality sea moss products available. We take the utmost care in packaging, shipping and delivery of our products so that they arrive to you in the best condition possible.Our policy covers our terms and conditions, privacy and security, payments, refunds and cancellation, and shipping and delivery.

Terms and Conditions

By purchasing from Don’t Quit in the Pit, you are agreeing to our Terms and Conditions. These include, but are not limited to, making sure that you are of legal age to purchase our products, you understand that all pricing is in Euro, and that you are responsible for any taxes or duties that may be charged in your country of residence.

Privacy and Security

We value your privacy and we are committed to protecting your personal information. We use secure encryption technology to ensure your data is kept safe and secure. All payments are processed through a secure online payment system.

Payments

We accept payments via Visa, Mastercard, Stripe. All payments must be made in full before your order is processed.

Refunds and Cancellation

We accept returns or exchange requests within 14 days from the date of delivery. All returned items must be in their original condition and packaging. We are unable to accept returns or exchanges for used or opened items. We are also unable to accept returns for any custom orders.

Shipping and Delivery

We offer free shipping on all orders over €50. All orders are shipped via An Post and are typically delivered within 2-3 business days within Ireland. International orders are shipped via DHL and typically take 5-7 business days for delivery. We hope you enjoy shopping with Don’t Quit in the Pit! If you have any questions or concerns, please don’t hesitate to contact us.